IPTV Rated Refund Policy

At IPTV Rated, we want every customer to be completely satisfied with their IPTV subscription. If our recommended service does not meet your expectations, we offer a straightforward refund process.

48-Hour Money-Back Guarantee

Every IPTV subscription purchased through IPTV Rated comes with a 48-hour money-back guarantee. If you are not satisfied with the service quality, channel selection, or streaming performance within the first 48 hours of activation, you are entitled to a full refund.

How to Request a Refund

  1. Contact our support team via live chat at our support page or email within 48 hours of your purchase
  2. Provide your order number and the email address used during checkout
  3. Briefly describe why the service did not meet your expectations
  4. Our team will process your refund within 24 hours

Refund Processing

Refunds are issued to the original payment method used during purchase. Credit card and PayPal refunds typically appear within 3-5 business days. Cryptocurrency refunds are processed in the original currency at the current exchange rate.

What Is Not Covered

  • Refund requests made after the 48-hour guarantee period
  • Service interruptions caused by your internet connection or device
  • Issues caused by VPN configuration or third-party software
  • Accounts suspended for violation of our Terms of Service

Partial Subscription Refunds

For subscriptions longer than 1 month (quarterly, semi-annual, annual, or 2-year plans), refund requests made after the 48-hour period will be evaluated on a case-by-case basis. We may offer a prorated refund or service credit at our discretion.

Contact Information

For refund inquiries, contact us through our support page. Our team is available 24/7 and typically responds within 10 minutes during business hours.

This refund policy was last updated in July 2026. IPTV Rated reserves the right to modify this policy at any time. Changes will be posted on this page.

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